If you follow Tesla CEO, Elon Musk on Twitter at all, you know he regularly responds to customers with suggestions, ideas and complaints. However it cant be the best use of his time, as Tesla has a full customer services team on hand. And judging by a recent job listing for Tesla, it looks like the company wants to change how this works.
Tesla is looking for a person to “address social media escalations directed at the CEO with critical thinking” under the Tesla Energy brand. Tesla support representatives are now the face of Tesla, as the company did away with its PR team in 2020.
— Jay Boller (@jaymboller) January 19, 2021